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People Tend to Choose Gifts That Wow Rather Than Satisfy Recipients

People Tend to Choose Gifts That Wow Rather Than Satisfy Recipients

Gift givers tend to focus on the “big reveal,” leading them to choose a gift that is more likely to surprise and delight the recipient in the moment — even when other options are more likely to bring recipients the greatest satisfaction, according to new research.

“Our findings suggest that the pleasure that we can derive from others’ display of emotions is more powerful than previously considered,” said Dr. Adelle Yang of the National University of Singapore, lead author on the research.

According to Yang and coauthor Dr. Oleg Urminsky of the Booth School of Business at the University of Chicago, we assume that other peoples’ emotional displays are a representation of their internal state, such as their happiness and welfare, and we use these displays to guide our decision-making.

For the study, the researchers posited the “smile-seeking hypothesis,” surmising that people would gravitate towards the gifts that they anticipate will elicit the most enthusiastic emotional responses, rather than those that the recipients would prefer or would derive the most satisfaction from.

They tested this hypothesis in a series of studies involving both real and imaginary gift-giving decisions.

In one online study, 357 participants imagined they were either part of a gift-receiving couple or one of the couple’s gift-giving friends. They then saw pictures and descriptions of two similarly priced pairs of mugs — one set was personalized and the other had an ergonomic design. They rated how much they liked each option, which option they preferred, and predicted the emotional response and satisfaction that each option would elicit.

Regardless of whether they were giving or receiving the gift, participants anticipated that the personalized mugs would elicit a stronger emotional response than the ergonomic mugs. Givers thought the couple would be equally satisfied with the two mug options and tended to prefer the personalized mugs, a preference driven by the emotional response they anticipated from the couple. Receivers, on the other hand, showed no preference for one option over the other, according to the study’s findings.

In another online study, 295 participants in romantic relationships evaluated pairs of similarly priced Valentine’s Day gifts. The pairs included one dozen roses in bloom or two dozen roses about to bloom, a bouquet of fresh flowers or a bonsai plant, and a heart-shaped basket containing cookies or fruit.

Again, givers were more likely than receivers to choose the option that they thought would elicit the strongest immediate reaction, such as the bouquet of fresh flowers, over the option that was likely to deliver more long-term satisfaction, such as the bonsai plant, the researchers reported.

Findings from additional studies revealed that givers’ preference for gifts with a “wow” factor disappeared when they found out they wouldn’t be able to see the recipient’s reaction.

When the researchers asked people to think about gifts they had actually given or received, they found that people derived the most enjoyment from receiving gifts like books and money that givers often shy away from because they tend not to elicit strong emotional reactions.

Another online study from the researchers examining real-life Christmas gifts showed that people derived the most enjoyment from giving those gifts that elicited the biggest reactions from recipients, especially if they were able to watch the recipient open it in person. The satisfaction that gifts would bring their recipients over the long term did not seem to influence gift-givers’ enjoyment, the researchers noted.

“These discrepant preferences are surprisingly stubborn,'” Yang said. “In this and other ongoing research, the data suggest that givers often report a different preference when imagining themselves as receivers, but that did not change their preference as givers.”

Because this stubbornness is driven by strong motivational factors, asking givers to take the perspective of the recipient when choosing a gift is unlikely to sway their decision-making, according to the researchers.

The researchers add they suspect that this same bias may influence decision making in even more consequential contexts.

“We expect that people tasked with making medical, financial, career, or consumption decisions for others are often influenced by anticipated interpersonal affective reactions, potentially at odds with their beliefs about the other person’s long-term satisfaction or welfare,” the researchers conclude in the study, which was published in Psychological Science, a journal of the Association for Psychological Science.

Source: Association for Psychological Science

People Tend to Choose Gifts That Wow Rather Than Satisfy Recipients

Janice Wood

Janice Wood is a long-time writer and editor who began working at a daily newspaper before graduating from college. She has worked at a variety of newspapers, magazines and websites, covering everything from aviation to finance to healthcare.

APA Reference
Wood, J. (2018). People Tend to Choose Gifts That Wow Rather Than Satisfy Recipients. Psych Central. Retrieved on September 21, 2018, from https://psychcentral.com/news/2018/08/25/people-tend-to-choose-gifts-that-wow-rather-than-satisfy-recipients/138150.html

 

Scientifically Reviewed
Last updated: 26 Aug 2018
Last reviewed: By John M. Grohol, Psy.D. on 26 Aug 2018
Published on PsychCentral.com. All rights reserved.