Abusive Management Style Counterproductive in the Long Run

New research discovers that an abrasive management style may actually help an individual feel good about themselves, but only for a short while.

Indeed, the Michigan State University study, discovered bullying and belittling employees starts to take its toll on a supervisor’s mental state after about a week.

“The moral of the story is that although abuse may be helpful and even mentally restorative for supervisors in the short-term, over the long haul it will come back to haunt them,” said Russell Johnson, Michigan State University associate professor of management and an expert on workplace psychology.

The study appears in the Academy of Management Journal.

While numerous studies have documented the negative effects of abusive supervision, some bosses nevertheless still act like jerks, meaning there must be some sort of benefit or reinforcement for them, Johnson said.

Indeed, the researchers found that supervisors who were abusive felt a sense of recovery because their boorish behavior helped replenish their mental energy and resources.

Johnson said it requires mental effort to suppress abusive behavior — which can lead to mental fatigue — but supervisors who act on that impulse “save” the mental energy that would otherwise have been depleted by refraining from abuse.

The findings extended across cultures as Johnson and colleagues conducted multiple field and experiments on abusive bosses in the United States and China. They collected daily survey data over a four-week period and studied workers and supervisors in a variety of industries including manufacturing, service, and education.

The benefits of abusive supervision appeared to be short-lived, lasting a week or less. After that, abusive supervisors started to experience decreased trust, support, and productivity from employees — and these are critical resources for the bosses’ recovery and engagement.

Investigators discovered that although workers may not immediately confront their bosses following abusive behavior, over time they react in negative ways, such as engaging in counterproductive and aggressive behaviors and even quitting.

To prevent abusive behavior, the researchers suggest supervisors take well-timed breaks, reduce their workloads and communicate more with their employees.

Communicating with workers may help supervisors by releasing negative emotions through sharing, receiving social support, and gaining relational energy from their coworkers.

Source: Michigan State University