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Telephone Coaching Can Aid Weight Loss

Telephone Coaching Can Aid Weight Loss

Kaiser Permanente members who voluntarily participated in individual wellness coaching by telephone for weight management lost an average of 10 pounds, according to a new study.

Published in the journal Obesity, the study was designed to evaluate the impact of a telephone coaching program on weight loss among patients whose goals were to manage their weight, improve healthy eating habits, or increase their physical activity.

For the study, researchers reviewed the electronic medical records of nearly 1,000 Kaiser Permanente members in Northern California who participated in at least one voluntary wellness coaching session to address healthy eating, active living, and weight loss strategies.

Those participants were then compared to a matched control group of more than 19,000 members with similar baseline weight, weight gain, and other characteristics, who did not participate in wellness coaching.

“We found that patients who participated in the coaching sessions lost clinically significant amounts of weight, which is so important because even a small amount of weight loss can help patients experience significant health benefits over time,” said Julie A. Schmittdiel, Ph.D., a research scientist with the Kaiser Permanente Northern California Division of Research and the study’s lead author.

“And because obesity and diabetes are major health issues in the United States, behavioral interventions within clinical settings may be an important means for addressing healthy behaviors.”

Many health care organizations offer health and wellness coaching programs for their members. Kaiser Permanente offers voluntary wellness coaching by phone to all its members nationwide for no additional fee, specifically targeting weight management, healthy eating, physical activity, smoking cessation, and stress reduction. The coaching is provided by masters-level health professionals who are trained in evidence-based coaching methods, including motivational interviewing.

“Since the wellness coaching program was launched in Northern California in 2010, we have learned that our members appreciate the opportunity to receive lifestyle coaching on their own schedules by phone,” said co-author Nancy Goler, M.D., Kaiser Permanente Northern California associate executive director and former director of the Wellness Coaching Center. “Now we have strong evidence that coaching may be helping members to live healthier lives.”

This is the latest study in a series conducted by the Natural Experiments for Translation in Diabetes (NEXT-D) to assess the effectiveness of wellness coaching in a large, integrated health care system.

In November 2015, a study in the American Journal of Health Promotion found that Kaiser Permanente wellness coaching participants were able to quit tobacco at higher rates than matched controls (31 percent vs. 23 percent) and that quitting rates were comparable to people who attended in-person group classes.

Source: Kaiser Permanente

Telephone Coaching Can Aid Weight Loss

Janice Wood

Janice Wood is a long-time writer and editor who began working at a daily newspaper before graduating from college. She has worked at a variety of newspapers, magazines and websites, covering everything from aviation to finance to healthcare.

APA Reference
Wood, J. (2018). Telephone Coaching Can Aid Weight Loss. Psych Central. Retrieved on December 3, 2020, from
Scientifically Reviewed
Last updated: 8 Aug 2018 (Originally: 28 Jan 2017)
Last reviewed: By a member of our scientific advisory board on 8 Aug 2018
Published on Psych All rights reserved.