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Commercial Counseling Programs often Lack Evidence of Effectiveness, Show Conflict of Interest

Commercial Counseling Programs often Lack Evidence of Effectiveness, Show Conflict of Interest

Scholars at the University of Cambridge have discovered that many of the market-leading commercial counseling programs lack evidence of effectiveness. Moreover, two-thirds of studies on “psychosocial” treatments fail to declare conflicts of interest.

Researchers explain that use of the commercial counselling programs is growing rapidly as health services in many countries increasingly rely on prescribed “psychosocial interventions”. The interventions include counselling techniques to tackle mental health issues, strategies to address behavioral problems such as substance abuse, and tactics to assist parents with new or troubled children.

These highly-regarded therapeutic and educational programs, devised by senior academics and practitioners, are sold commercially to public health services across the world on the basis that they are effective interventions for people in need of support. Unfortunately the evidence to substantiate the programs effectiveness is often absent.

The new study is the first to investigate conflicts of interest in the published evidence for the intervention treatments. Researchers discovered that the majority of academic studies which assert evidence of effectiveness list authors who profit from the distribution of these programs, yet few declare a conflict of interest.

In fact, the new research shows that as many as two-thirds of the studies that list an author who financially benefits from sales of said treatment programs declare no conflict of interest whatsoever.

While major steps have been taken to counter research bias in other fields such as pharmaceuticals, the new study’s authors say that hugely influential psychosocial treatments suffer a distinct lack of transparency from academics that both publish research on treatment effectiveness and stand to gain significantly from any positive findings.

The Cambridge scholars write that as commercial psychosocial treatments — many of which cost hundreds, even thousands, of dollars per participant — continue to gain traction with national public health services, it is important that “systems for effective transparency are implemented.” This requirement would ensure that clinical commissioning bodies are aware of potential research biases.

The findings appear in the journal PLOS ONE.

“Contrary to some, I have no problem with introducing commercial programs into a national health service if decision makers and trusts come to the conclusion that a commercially disseminated treatment is more effective than their current psychosocial offerings, but this must be based on fair and transparent evidence,” said the study’s lead author Professor Manuel Eisner, from Cambridge’s Institute of Criminology.

“What you don’t want to see is an intervention system that remains as effective, or becomes less effective, despite buying in expensive programs, because you have a public goods service competing with research that has a commercial interest to publish overly optimistic findings,” Eisner said.

“Policy makers in public health have a right to expect transparency about conflicts of interest in academic research.”

Four internationally disseminated psychosocial interventions — described by Eisner as “market leaders” — were examined: the Positive Parenting Program (or Triple P); the Nurse-Family Partnership; the parenting and social skills program Incredible Years; the Multi-Systemic Therapy intervention for youth offenders.

The researchers inspected all articles published in academic journals between 2008 and 2014 on these interventions that were co-authored by at least one lead developer of the program — a total of 136 studies.

Two journal editors refused consent to be included in the research, leaving 134 studies. Of all these studies, researchers found 92 of them — equaling 71 percent — to have absent, incomplete, or partly misleading conflict of interest disclosures.

The research team contacted journal editors about the 92 published studies on the effectiveness of one of these four commercial psychosocial interventions co-authored by a primary developer of the self-same therapy, yet listed no conflict of interest, or, in the case of a few, an incomplete one.

This led to 65 of the studies being amended with an “erratum”, or correction. In 16 cases, the journal editors admitted “mishandling” a disclosure, resulting in the lack of a conflict of interest statement.

In the remaining 49 cases, the journal editors contacted the study’s authors seeking clarification. In every case the authors submitted a new or revised conflict of interest. Eisner and colleagues write that the “substantial variability in disclosure rates suggests that much responsibility seems to lie with the authors”.

The most common reason given by those journals that did not issue a correction was that they did not have a conflict of interest policy in place at the time of the published study’s submission.

While the overall rate of adequate disclosures in clear cases of conflict of interest was less than a third, just 32 percent, the rates for the four programs varied significantly. The lowest rate of disclosures was found in academic studies on the Triple P program, at just 11 percent.

Triple P is a standardized system of parenting support interventions based on cognitive-behavioral therapy. Initially developed by Professor Matthew Sanders at the University of Queensland, Triple P has sold around seven million copies of its standard program across 25 countries since it began commercial operations in 1996, with over 62,000 licensed providers — mainly trained psychologists.

In 2001, Queensland “spun out” the licensing contract into a private company, the royalties from which are distributed between three groups of beneficiaries: Queensland University itself, Prof Sanders’ Parenting and Family Support Centre (also at Queensland), and the authors of Triple P.

Despite being one of the most widely evaluated parenting programs worldwide, the evidence for the success of Triple P is controversial, say the researchers.

Several analyses of Triple P — including those by Triple P authors with previously undeclared conflicts of interest — show positive effects. However, at least one independent systematic review cited in the new PLOS ONE study found “no convincing evidence” that the Triple P has any positive effects in the long run.

“Researchers with a conflict of interest should not be presumed to conduct less valid scholarship, and transparency doesn’t necessarily improve the quality of research, but it does make a difference to how those findings are assessed,” said Eisner.

In the Journal of Child and Family Studies in January 2015, Triple P creator Prof Sanders wrote that “[p]artly as a result of these types of criticisms” his research group had “undertaken a comprehensive review of our own quality assurance practices”.

Added Eisner, “The development of standardized, evidence-based programs such as Triple P is absolutely the right thing to do. If we have comparable interventions providing an evidence base then it promotes innovation and stops us running around in circles. But we need to be able to trust the findings, and that requires transparency when it comes to conflicts of interest.”

Source: University of Cambridge

Commercial Counseling Programs often Lack Evidence of Effectiveness, Show Conflict of Interest

Rick Nauert PhD

Rick Nauert, PhDDr. Rick Nauert has over 25 years experience in clinical, administrative and academic healthcare. He is currently an associate professor for Rocky Mountain University of Health Professionals doctoral program in health promotion and wellness. Dr. Nauert began his career as a clinical physical therapist and served as a regional manager for a publicly traded multidisciplinary rehabilitation agency for 12 years. He has masters degrees in health-fitness management and healthcare administration and a doctoral degree from The University of Texas at Austin focused on health care informatics, health administration, health education and health policy. His research efforts included the area of telehealth with a specialty in disease management.

APA Reference
Nauert PhD, R. (2018). Commercial Counseling Programs often Lack Evidence of Effectiveness, Show Conflict of Interest. Psych Central. Retrieved on September 30, 2020, from
Scientifically Reviewed
Last updated: 8 Aug 2018 (Originally: 30 Nov 2015)
Last reviewed: By a member of our scientific advisory board on 8 Aug 2018
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