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Social Media Support Groups Not as Good as Face-to-Face

Social Media Support Groups Not as Good as Face-to-Face

Although the use of online groups to receive support for substance abuse addictions is beneficial, the offerings are not as effective as attending face-to-face meetings, suggests new research.

The finding was presented at the American Psychological Association’s 123rd Annual Convention.

Everyone acknowledges that the use of online social support groups has grown rapidly over the past few years. However, the effectiveness of this new communication channel is controversial.

“One of the most hotly debated media issues today is whether our rapidly increasing use of social networking might be supplanting face-to-face-interactions and, if so, what the social consequences might prove for us as a culture,” said Donald S. Grant, Ph.D., Fielding Graduate University, Santa Barbara, first author and creator of the study.

“Our study focused on better understanding the strengths and weaknesses of online versus face-to-face sobriety support.”

Using Facebook and other online social media platforms, Grant and co-author Karen Dill-Shackleford, Ph.D., also of Fielding Graduate University, recruited 196 adults (141 female, 55 male) who reported using both in-person and online sobriety support systems.

Participants were primarily Caucasian (86 percent) and ranged in age from 18 to older than 60 years of age. Over 90 percent of the participants reported having been in recovery for more than a year.

Participants completed a survey designed to measure their beliefs, behaviors and opinions regarding both face-to-face and online sobriety support systems.

While the results showed that participants in general continued to prefer fact-to-face meetings, there was an increase in online use that corresponded with a moderate decrease in meeting attendance.

And, attending meetings is important as individuals who attended more meetings had greater success in achieving and maintaining sobriety.

Although research on many online health care interventions has found people to be more honest when responding to a computer — than face-to-face — this was not the case in the study.

This finding may help explain the lower success rate of online support programs as participants reported they were less likely to be dishonest in meetings than online. A commitment to honesty is a bedrock principle of 12-step programs, including Alcoholics Anonymous, and a tendency toward dishonesty could jeopardize recovery.

While it did not appear to have any bearing on the outcomes of this study, the researchers said they were surprised to find that participants were significantly more likely to be drunk or high during in-person meetings than while engaging online.

Because the study revealed better outcomes for face-to-face versus online sobriety, this discovery may seem paradoxical, said Grant. But the only requirement for Alcoholics Anonymous membership is a desire to stop drinking.

First-timers, those who have relapsed and individuals wishing to be sober but still struggling are all welcome to attend. Therefore, the result may make sense.

Grant called the research important because although the data do not indicate a significant shift from meetings to online support groups yet, they do suggest that a move in that direction is happening and it is important to understand what that can mean for outcomes of individuals seeking help.

“With more and more people engaging in online sobriety support, the recovering community and professionals alike wonder what impact these modern platforms could have on both the future of Alcoholics Anonymous and its membership,” said Grant.

“When comparing the short amount of time online sobriety support has even been accessible to the number of those participants currently engaging with it, the likelihood that its popularity will only grow seems probable.”

Source: American Psychological Association/EurekAlert
Support group photo by shutterstock.

Social Media Support Groups Not as Good as Face-to-Face

Rick Nauert PhD

Rick Nauert, PhDDr. Rick Nauert has over 25 years experience in clinical, administrative and academic healthcare. He is currently an associate professor for Rocky Mountain University of Health Professionals doctoral program in health promotion and wellness. Dr. Nauert began his career as a clinical physical therapist and served as a regional manager for a publicly traded multidisciplinary rehabilitation agency for 12 years. He has masters degrees in health-fitness management and healthcare administration and a doctoral degree from The University of Texas at Austin focused on health care informatics, health administration, health education and health policy. His research efforts included the area of telehealth with a specialty in disease management.

APA Reference
Nauert PhD, R. (2018). Social Media Support Groups Not as Good as Face-to-Face. Psych Central. Retrieved on November 28, 2020, from
Scientifically Reviewed
Last updated: 8 Aug 2018 (Originally: 7 Aug 2015)
Last reviewed: By a member of our scientific advisory board on 8 Aug 2018
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