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Virtual Feedback Can Reduce Gambling Behaviors

Gambling has become a serious problem on college campuses with more than 1.6 million college-aged adults meeting the criteria for problem gambling.

Experts say the gambling habit can lead to difficulties at work, school or home, and with relationships, personal finances, and mental and physical health.

While individual counseling for problem gamblers is often effective, the intervention can be expensive and time consuming. A new study suggest a new treatment option for college-aged adults as University of Missouri researchers showed that personalized feedback from computers significantly changed the behavior of problem gamblers.

“We don’t want to replace the one-on-one counseling work that is being done. This is another tool that could be very useful for gamblers who might not be interested in seeking personal counseling services, for counselors who are looking to supplement what they offer, or for college wellness centers who want to mitigate risky behavior before it gets worse,” said Dr. Matt Martens, professor of counseling psychology in the College of Education.

“Typically, younger problem gamblers are not interested in seeking help. While their behavior might not be at a significant risk level yet, this tool would allow them to receive an assessment without talking directly to a counselor.”

In the study, Martens identified 333 college-aged adults and, after determining the level of gambling for each individual, gave them one of three interventions.

One group was provided with standard information about the effects of problem gambling; the second group was not provided with any information; the third group answered survey questions and was provided with individualized feedback from a computer based on their answers.

Martens followed up with each group three months after the initial intervention and found that those who received the personalized feedback generated by the computer assessment tool experienced a significant decline in problem gambling behavior compared to the other two groups.

Prior to the intervention, Martens asked study participants to describe their current gambling behaviors, which included how many times they gambled each week or month, how much money was wagered, how much money was lost, and what problems they experienced based on their gambling.

Participants also were asked about the types of gambling games they played, including slot machines and games of skill such as golf or bowling. They also reported on how often they purchased lottery tickets, played cards for money, or wagered money on sports games.

Age, gender, mental health issues, and personality traits all influence gambling risks.

“At-risk gambling rates are particularly high in the college-age population, and these problem gamblers may not recognize that they are experiencing problems,” Martens said. “They may think that they are gambling at the same rate as their peers, when that’s really not the case.

“That’s where these types of programs can help because individuals receive an unbiased, personalized assessment that shows them the social norms of their gambling activity and how they compare.”

Martens said this type of intervention could be used most effectively on college campuses at health centers or as a part of comprehensive wellness programs targeting students. Targeting those individuals who might be at a greater risk could help prevent them from developing behaviors that would have negative effects on the rest of their lives.

Researchers believe future research should investigate if this intervention is more effective with certain types of gambling behaviors, such as those individuals who only bet on games of skill compared to those who bet on games of chance.

Source: University of Missouri/EurekAlert!

Virtual Feedback Can Reduce Gambling Behaviors

Rick Nauert PhD

Rick Nauert, PhDDr. Rick Nauert has over 25 years experience in clinical, administrative and academic healthcare. He is currently an associate professor for Rocky Mountain University of Health Professionals doctoral program in health promotion and wellness. Dr. Nauert began his career as a clinical physical therapist and served as a regional manager for a publicly traded multidisciplinary rehabilitation agency for 12 years. He has masters degrees in health-fitness management and healthcare administration and a doctoral degree from The University of Texas at Austin focused on health care informatics, health administration, health education and health policy. His research efforts included the area of telehealth with a specialty in disease management.

APA Reference
Nauert PhD, R. (2018). Virtual Feedback Can Reduce Gambling Behaviors. Psych Central. Retrieved on October 28, 2020, from
Scientifically Reviewed
Last updated: 8 Aug 2018 (Originally: 15 Apr 2015)
Last reviewed: By a member of our scientific advisory board on 8 Aug 2018
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