Home » Blog » Podcast: What’s Online Counseling Really Like?

Podcast: What’s Online Counseling Really Like?

In this episode of the Psych Central Show, hosts Gabe Howard and Vincent M. Wales discuss online counseling. Joining them is Haesue Jo of, which offers online counseling and is also the sponsor of The Psych Central Show.

In addition to answering specific questions about Better Help, the conversation discusses how online counseling differs from in-person therapy, what types of issues are (and are not) good fits for this type of counseling, and what someone can expect from this kind of service. Also discussed is why some people are still skeptical of online therapy (or other types of virtual medical services) and why they shouldn’t be. 


Subscribe to Our Show!
The Psych Central Show Podcast iTunes Google Play The Psych Central Show


Online Counseling Show Highlights:

We use the internet for everything and so, for people who are having a lot of pushback on this, something to consider is that this is the movement of not just health, but our culture.” ~ Haesue Jo 

[1:32]  What exactly is online therapy? 

[5:53]  Why are some people so skeptical of online therapy? 

[10:37]  What is online therapy NOT good for? 

[11:57]  What about insurance and how much does it cost? 

[15:38]  How many counselors and patients does BetterHelp have? 

Proud Sponsor of The Psych Central Show



About Our Guest

Haesue Jo, MA, is a Licensed Marriage and Family Therapist with years of experience providing individual and family therapy in community mental health, school settings, and day treatment facilities. She currently works at BetterHelp on the Community & Support team and as a counselor on the platform. Her current clinical focus includes working with individuals with a variety of presenting problems, including anxiety, relationship and family issues, trauma, community violence, gender identity, and depression. 

Better Help


About The Psych Central Show Podcast Hosts

Gabe Howard is an award-winning writer and speaker who lives with bipolar and anxiety disorders. In addition to hosting The Psych Central Show, Gabe is an associate editor for He also runs an online Facebook community, The Positive Depression/Bipolar Happy Place, and invites you to join.  To work with Gabe, please visit his website,




Vincent M. Wales is a former suicide prevention counselor who lives with persistent depressive disorder. In addition to co-hosting The Psych Central Show, Vincent is the author of several award-winning novels and the creator of costumed hero Dynamistress. Visit his websites at and





Podcast: What’s Online Counseling Really Like?

Gabe Howard

Gabe Howard is an award-winning writer and speaker who lives with bipolar disorder. He is the author of the popular book, Mental Illness is an Asshole and other Observations, available from Amazon; signed copies are also available directly from the author. To learn more about Gabe, please visit his website,

3 comments: View Comments / Leave a Comment
APA Reference
Howard, G. (2018). Podcast: What’s Online Counseling Really Like?. Psych Central. Retrieved on October 26, 2020, from
Scientifically Reviewed
Last updated: 8 Jul 2018 (Originally: 14 Dec 2017)
Last reviewed: By a member of our scientific advisory board on 8 Jul 2018
Published on Psych All rights reserved.