Katharine Manning is the president of Blackbird, which provides training and consultation on responding to trauma and victimization at work, and the author of “The Empathetic Workplace: Five Steps to a Compassionate, Calm, and Confident Response to Trauma on the Job.” She has been an advocate, counselor, and legal advisor for victims for more than 25 years, including 15 years at the Justice Department where she advised on cases like Madoff, Charlottesville, and the Boston Marathon bombing.