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My Friend Needs Mental Health, But Her Mom Doesn’t Believe Her

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I have a friend that I have gotten very close to over the course of a year. She recently told me about a problem she has at home. Her parents are divorced, she lives with her mom and sister, who lives with her mom’s parents in their house. She sometimes wakes up in places she doesn’t remember being in. She texted me and told me she woke up in her closet with a cut on her face. When I asked her how she got there she told me she didn’t know. One time when she was younger and her parents fought the next day she woke up under her bed holding a picture of her parents with tears on her face. We were hanging out and she told me she doesn’t eat or sleep as much as she used to. Recently she told me that her mom told her she kicked her grandma. When I asked her why she kicked grandma she told me she genuinely didn’t remember kicking her grandma. She texted me one night and told me that she thought her mom was mad because her mom told her that she would rather have cancer than have her. I started doing research online to try and help her. Based on some of her symptoms I came to the conclusion she might have DID. I told her this and she took a test online that says she probably has it. I told her to talk to her mom, so she could get medical health. She told me that her mom said that she was a liar, was disrespectful, and had behavior issues. Her mom also told her that she was a full-blown manipulative liar. What really worried me was when today we were texting and she said that she won’t be able to remember what her mom said the next day, I asked her why and she said they wouldn’t let her. When I asked her who they were she said the people, when i asked who the people were she told me that one of them was Lola and that she was talking to her right now and the Lola wants to die and sob, she said Luke is gone and that she can’t hear him, Rachel wants to scream and argue, and she can’t hear Tyler. She said that everyone hates her and the world wants her to die. She then said “I don’t want to die. She does” She then said her mom is sending her to a psychiatrist to shame her. She said the only reason her mom is sending her is that her mom wants the people to tell her that she is being disrespectful.

My Friend Needs Mental Health, But Her Mom Doesn’t Believe Her

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Before we begin to look into your friend’s needs, I want to take a moment to talk about you and your character. You friend is very lucky to have you in her life. I’m not sure what advice I’ll be offering that will be helpful, but I can assure you that your friendship is something that is admirable and a very powerful and dynamic example of your concern for her well-being. That said, there is also a delicate balance between wanting to help and being able to. For your own well-being please remember to take good care of yourself, and that because of the extreme nature and difficulty your friend is having — you may not be able to help her as much as you like.

It sounds like you’ve done your homework in helping to understand more about your friend’s symptoms. Dissociative Identity Disorder (DID) is an identity disorder that needs to be diagnosed by a mental health professional. So the fact that your friend is going to a psychiatrist is good because, in spite of her mother’s reason, she can explain her symptoms and the psychiatrist will be able to follow up from there.

It is called an identity disorder because there is a disruption in the individual’s identity. This can mean that other personalities can come through and “take over” this individual. When this happens there can be profound changes in their emotions, behavior memory, consciousness and senses.

The gap in memory makes everyday event hard or impossible to recall and it make normal continuity with friends and family and daily functioning at work and at school very difficult.

However it should be noted that there can be other causes for these symptoms, and while I agree there seems to be many factors here that point to DID, there is a very real need to have your friend see a mental health professional so these other possibilities can be ruled out.

This brings us to what you can do. You can continue to be a support, offer to go along with her to the psychiatrist’s office if that feels okay and your parents agree. If your friend wants to talk to a school counselor you can offer to support her in that and walk their with her as well.

Your friend sounds like she is going to need a great deal of help because she is coping with a difficult mom and also needs a psychiatric evaluation. As a friend you can help by being a good listener, and assisting her in getting to the people who can figure out what is happening. Beyond this, you have to take care of yourself. Don’t make her your only friend and only concern. That can be very draining for someone 13 years old, and it has the potential of causing you distress. Help her but not at the expense of depleting yourself.

Wishing you patience and peace,
Dr. Dan
Proof Positive Blog @ PsychCentral


My Friend Needs Mental Health, But Her Mom Doesn’t Believe Her

Therapists live, online right now, from BetterHelp:

Daniel J. Tomasulo, PhD, TEP, MFA, MAPP

Dan Tomasulo Ph.D., TEP, MFA, MAPP teaches Positive Psychology in the graduate program of Counseling and Clinical Psychology at Columbia University, Teachers College and works with Martin Seligman, the Father of Positive Psychology in the Masters of Applied Positive Psychology (MAPP) program at the University of Pennsylvania. He is Director of the New York Certification in Positive Psychology for the Open Center in New York City and on faculty at New Jersey City University. Sharecare has honored him as one of the top 10 online influencers on the topic of depression. For more information go to: He also writes for Psych Central's Ask the Therapist column and the Proof Positive blog.

APA Reference
Tomasulo, D. (2019). My Friend Needs Mental Health, But Her Mom Doesn’t Believe Her. Psych Central. Retrieved on November 24, 2020, from
Scientifically Reviewed
Last updated: 8 Nov 2019 (Originally: 8 Nov 2019)
Last reviewed: By a member of our scientific advisory board on 8 Nov 2019
Published on Psych All rights reserved.