Center of Excellence roundtable on Business Process Mgmt.


Stevens' Michael zur Muehlen and Siemens' Sandra Carolan-Brozy will speak

HOBOKEN, N.J. --The Center of Excellence in Business Process Innovation at Stevens Institute of Technology will host a Business Process Management (BPM) roundtable on Wednesday, October 5, 2005, from 5:30 p.m. to 7:30 p.m. in the Wesley J. Howe Center's Bissinger Room. The roundtable is sponsored by the German American Chamber of Commerce and arvato systems, and features speakers from Siemens Corporation and Stevens. BPM covers tools and techniques that help organizations document, measure, and improve their operations. It allows companies to streamline and manage their critical business processes and thus helps them to reduce costs, generate revenue and improve service quality and delivery to customers.

The roundtable will begin with welcoming remarks from Manfred Dransfeld, President & CEO of the German American Chamber of Commerce New York, and an introduction by Dr. Frank Zimmermann, Vice President of Bertelsmann arvato systems N.A. Michael zur Muehlen, an Assistant Professor of Information Systems and Director of the SAP/IDS Scheer Center of Excellence in Business Process Innovation at Stevens, will then explore how organizations can utilize BPM techniques to innovate their processes and drive company growth. His research focuses on the organizational aspect of business process management technology, such as process support for managerial decision making. Dr. zur Muehlen is the author of a book on workflow-based process controlling and has published more than 40 articles on workflow and process management.

Sandra Carolan-Brozy, Ph.D., Director of Process and Data Management at Siemens, will present how Siemens evaluates corporate process management practices through maturity assessments. She is currently working with the 24 individual Siemens business units to implement the "Siemens Process Framework," the common process management platform for Siemens. Carolan-Brozy will demonstrate how measuring the maturity of process management can drive business value.

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Last reviewed: By John M. Grohol, Psy.D. on 21 Feb 2009
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