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Coping Strategies for Cell Phone Loss Anxiety

By Senior News Editor
Reviewed by John M. Grohol, Psy.D. on August 22, 2014
Coping Strategies for Cell Phone Loss Anxiety

For many, a day without a smartphone a day without sunshine.

The issue becomes much more complicated if we believe we have lost our phones compounding anxiety and stress.

A new study outlines potential coping mechanisms. Surprisingly, few smart-phone users have a plan to minimize repercussions associated with loss of the device.

Experts contend that the smartphone has changed our behavior — sometimes for the better as we are now able to connect and engage with many more people than ever before — sometimes for the worse in that we may have become over-reliant on the device.

Either way, the smart phone is here to stay as hundreds of thousands of people connect through the various social media and other applications available on our cells.

However, our dependence brings anxiety.

The loss of one’s smart phone not only represents an immediate disconnection from one’s online contacts but is also a potential privacy and security risk should the lost phone end up in the hands of a malicious third party.

In the study, Canadian researchers outline the possible coping mechanisms that might be needed following loss or theft and the security problems that the user might face.

The researchers point out that the same anxieties apply equally to lost or stolen laptops, tablet computers and other digital devices.

As found in the International Journal of Mobile Communications, McMaster University researchers explain that the convenience of mobility, wireless communication and the information processing power of smart phones and other portable digital devices has led to more and more people carrying with them valuable data assets wherever they go.

These assets may include personal and business contacts, private pictures and videos, meeting and lecture notes and the like, banking details, utility statements, company spreadsheets and much more.

All such assets are potentially sensitive to abuse by third parties.

DeGroote School of Business researchers Drs. Yufei Yuan and Norm Archer, and graduate student Zhiling Tu, said that as many companies now have a BYOD (bring-your-own-device) policy rather than dispensing a standard corporate device to all employees there are additional security issues that arise from their being centralized control of the data on a given device.

The value of lost hardware might be negligible when compared to the loss of sensitive or proprietary data.

Researchers discovered that while there are various countermeasures that can be used to cope with mobile device loss and theft, users are either unaware of their existence or unwilling to use them. As a result, the cost and convenience of security countermeasures need to be explained.

Investigators discovered many cell phone users are unaware of activities they may do to minimize the effects from a loss of a smart phone.

They found that only a few active and security-conscious users were aware of countermeasures and that many users were either not aware of “time bomb” data deletion settings and remote device locks or such or were simply in denial of the risk of their losing their phone.

Their findings suggest that an awareness campaign might be needed to encourage general users to make their devices more secure and that organizations must enforce certain features on their employees and members to protect sensitive data that might be on those devices beyond their direct control.

Source:Inderscience

 
Locked cell phone photo by shutterstock.

 

APA Reference
Nauert, R. (2014). Coping Strategies for Cell Phone Loss Anxiety. Psych Central. Retrieved on November 23, 2014, from http://psychcentral.com/news/2014/08/22/coping-strategies-for-cell-phone-loss-anxiety/73940.html