MDs Challenged to Build Rapport with Overweight Patients
Several studies have documented the importance of a strong physician-patient relationship to foster behavioral change by the client.
Physicians may be presented with a teachable moment when life-changing advice can be delivered. However, this opportunity must be prefaced by mutual respect.
Unfortunately, a small study of physicians and their overweight and obese patients discovers physicians often have less emotional rapport with these clients than they do with patients of normal weight.
“If you aren’t establishing a rapport with your patients, they may be less likely to adhere to your recommendations to change their lifestyles and lose weight,” said Kimberly A. Gudzune, M.D., M.P.H., leader of the study published online in the journal Obesity.
“Some studies have linked those bonding behaviors with patient satisfaction and adherence, while other studies have found that patients were more likely to change their dietary habits, increase exercise and attempt to lose weight when their physicians expressed more empathy. Without that rapport, you could be cheating the patients who need that engagement the most.”
The researchers found that patient weight played no role in the quantity of physicians’ medical questions, medical advice, counseling, or treatment regimen discussions.
But when it came to things like showing empathy, concern and understanding, the doctors were significantly more likely to express those behaviors in interactions with patients of normal weight than with overweight and obese patients, regardless of the medical topic being discussed.
Obese patients may be particularly vulnerable to poorer physician-patient communications, Gudzune said, because studies show that physicians may hold negative attitudes toward these patients. Some physicians have less respect for their obese patients, which may come across during patient encounters.
“If patients see their primary care doctors as allies, I think they will be more successful in complying with our advice,” said Gudzune, whose practice focuses on weight-loss issues.
“I hear from patients all the time about how they resent feeling judged negatively because of their weight. Yes, doctors need to be medical advisors, but they also have the opportunity to be advocates to support their patients through changes in their lives.”
For the study, Gudzune and her colleagues analyzed recordings of visits by 208 patients with high blood pressure who saw 39 primary care doctors in Baltimore between 2003 and 2005. The recordings showed no difference related to body mass index (BMI), a ratio of height to weight, in terms of time spent with each patient or in weight counseling.
But when the recordings were analyzed for expressed words of empathy, concern or encouragement, the differences popped out. The researchers found more evidence of empathetic words and phrases — showing concern, reassurance and legitimation of patients’ feelings — in interactions with patients of normal weight.
An example of showing empathy would be a doctor who says: “I can see how frustrated you are by your slow progress — anyone would be.”
Gudzune said physicians should be mindful of any negative attitudes, make an effort to bond, and then spend time with overweight and obese patients discussing psychosocial and lifestyle issues. If they do, physicians may find their obese patients more responsive to weight-loss counseling.
“Patients want information and treatment, but they also need the emotional support and attention that can help them through the challenges that accompany weight loss and the establishment of a healthy lifestyle,” she said.
Source: Johns Hopkins
Nauert PhD, R. (2013). MDs Challenged to Build Rapport with Overweight Patients. Psych Central. Retrieved on April 26, 2015, from http://psychcentral.com/news/2013/04/23/mds-challenged-to-build-rapport-with-overweight-patients/54017.html