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6 More Steps to Better Communication


In a recent job interview, I was asked, “How would you get your client to see things your way?”

I said, “By seeing things his way first.”

The associate looked a little confused, so I continued.

“You aren’t going to get anywhere if you don’t listen first, right? You can’t make him come around to your plan, if you don’t understand the purpose and intention behind his plan.”

 

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