I’m not sure why, but the healthcare giant Kaiser Permanente appears not to care about the people whose lives it covers in California. That’s the only thing that could logically explain why it has continually failed to fund and staff its mental health services in the state to the level necessary to provide timely and adequate care to its residents.
Kaiser failed so badly to provide this bare minimum care that the state ended up fining it $4 million for systematically putting revenues before the care of its customers who have mental health needs.
In any other system, when a company so poorly fails to live up to its responsibilities, that company would be fired. But in the wonderful U.S. mental health system, Kaiser is given chance after chance to do the right thing. So do they?