Mark Nepo was having lunch with a linguist from Nigeria, who marveled at the fact that there are seven thousand languages in the world. That we know of.
After their talk, later that night, Nepo had a realization: If there are seven thousand ways to speak, then there must be seven thousand ways to listen.
Listening goes beyond simply hearing words. Listening involves delving deeper to truly understanding ourselves and others. It involves slowing down and giving the speaker our fullest attention (without talking, texting, TV watching or being diverted by other distractions).