You have to love your cell phone provider. Just got a call from Sprint PCS, which is my cell phone provider. The nice woman introduced herself to me, identified who she was calling for, and then, “wondered if I might be interested in adding a line and get a free phone for my account?” I said no, and please take me off of your marketing call list. She replied, “Oh, this isn’t just a marketing call, I also wanted to check to see if you were having any problems with your service?”

Sprint PCS, time to get a clue. I’m your customer. Please don’t annoy me on my cell phone with a marketing call and then tell your poor sales associates to “cover up” their marketing attempt with a lame “Oh, we’re just checking in on you” excuse. If something was wrong with my service, I would call you. I don’t need you to proactively bother me at work with a marketing call. It’s this kind of stupid stuff that makes people change cell phone providers.

Sorry for the rant… telemarketers annoy me to no end (despite being on the do not call list, that doesn’t stop companies you have a current relationship with from bugging you).

Dr. John Grohol is the CEO and founder of Psych Central. He is an author, researcher and expert in mental health online, and has been writing about online behavior, mental health and psychology issues -- as well as the intersection of technology and human behavior -- since 1992. Dr. Grohol sits on the editorial board of the journal Cyberpsychology, Behavior and Social Networking and is a founding board member and treasurer of the Society for Participatory Medicine.

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    Last reviewed: By John M. Grohol, Psy.D. on 20 Jan 2005
    Published on PsychCentral.com. All rights reserved.